Question 1

Who is eligible for SME in a Box?

Accepted Answer

Any business with a valid Dubai trade licence is eligible for the services offered as part of SME in a Box. Note that eligibility for specific services will vary according to licence type, sector, etc – and some offers may only be applicable for Dubai SME and/or Dubai Founders HQ members.

Question 2

Is SME in a Box free?

Accepted Answer

There's no additional charge for services offered as part of SME in a Box – but note that normal charges will apply for any services you sign up for.

Question 3

Do I need to use all partners?

Accepted Answer

No – you only need to apply to the SME in a Box partners and services relevant to your business.

Question 4

How long does it take for service activation?

Accepted Answer

Timelines are different for all SME in a Box partners, and can also depend on the types of services requested. Some services can be activated in less than 24 hours from completing an application.

Question 5

How are SME in a Box partners selected?

Accepted Answer

We've selected SME in a Box partners based on the services they provide, their ease of use, their reputation and other similar factors. All partners have been vetted and approved by Dubai Department of Economy and Tourism.

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